Southwest Airlines Refund Policy

Southwest Airlines Refund Policy

Southwest Airlines Refund Policy

Comprehending the Southwest Airlines refund policy can save you time, money, and stress when it comes to travel. Southwest Airlines is known for its customer-friendly policies, and it aims to provide passengers with a clear and transparent refund policy.

Here are the details you need to know about Southwest Airlines refund policy:

Southwest Airlines provides a full refund on business tickets and anytime fares. If the passenger cancels the flight within 24 hours of booking they don’t have to pay an additional cancellation fee but it should be done at least 3 days before the flight takes off. Wanna Away and Wanna Aways tickets are non-refundable.

If Southwest Airlines delays the date of departure, due to their fault, the passengers can cancel the flight and get a full refund and if the flight retards due to natural, or political issues, the passengers can get a refund after paying the additional fee for cancellation.

If the passenger cancels the flight due to an unexpected event like death or has any medical problem, can cancel the flight and submit the required documents like a medical certificate or prescription by an authorized doctor or health care.

If the passengers apply for travel insurance, they don’t need to pay any extra cancellation fee and will get a full refund. If the booking is made through vouchers, offers, and packages, it will be transferred to a coupon in the form of a refund.

Major information to claim Southwest Airlines refund policy:-

  • Online Request:

    • Open the official website of Southwest Airlines.
    • Proceed on ‘Manage Reservations Options’ and click “cancel your flight”
    • After that fill in your important details like full name and confirmation number.
    • Give the reason for the cancellation of your ticket.
    • Submit your refund, and pay cancellation fees if they ask to pay.
  • Customer Care Service: You can directly call on customer care number at phone 1-800-435-9792

  • At The Airport: Visit a Southwest Airlines ticket counter for the cancellation and to claim a refund.
  • Tip: Always book your flights and tickets that are eligible for a refund to receive money as soon as possible.

Frequently Asked Questions

Southwest Airlines offers refundable and non-refundable fares. Business select and anytime fares are refundable, while wanna get away fares are non-refundable but can be used as travel funds for future flights.

Refunds are usually processed within 7 working days for credit card purchases. And for other forms of payment, it may take up to 20 working days.

Refunds are issued to the original form of payment. If you paid with a credit card, the refund will be on the card only. For other modes of payment, it will come accordingly.

Yes if Southwest Airlines cancels a flight on its own it provides a full refund. Or you can choose Reebok on another Southwest flight at any extra cost.

Yes, you will get a refund but you have to provide the required medical certificate related to health.

You can use travel funds for future bookings. During the payment process, you can enter the confirmation number from the canceled flight to use the travel funds.

Travel funds are typically valid for one year from the original purchase date. Travel funds are generally non-transferable, except in the case of companion pass holders.

No, fees for EarlyBird Check-In are non-refundable, even if you cancel your flight. For any query contact customer care service.

Wanna Get Away fares are non-refundable but can be applied as a travel credit toward future travel credit toward future travel on Southwest Airlines for the originally ticketed passenger only. If you cancel more than 10 minutes before the scheduled departure, the fare amount will be retained as a travel credit.

If you cancel a flight booked with Rapid Rewards Points, the points will be returned to your account. Any taxes and fees will be refunded to the original form of payment.

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