Air France Cancellation Policy

By familiarizing yourself with Air France Cancellation Policy, you can make informed decisions regarding your travel plans and minimize any potential financial impact if changes are necessary. Air France allows you to cancel your flight ticket within 24 hours of booking without incurring a cancellation fee. This provides flexibility and peace of mind for travelers. If you cancel your ticket after the 24-hour window, Air France typically imposes a cancellation fee as a penalty. The fee amount may vary depending on factors such as the fare type, route, and how close to the departure date you are cancelling.

When you cancel your ticket within the 24-hour grace period, you are generally entitled to a full refund. If you cancel after the 24-hour window or close to the flight’s scheduled departure time, Air France may deduct the cancellation fee from your refund amount. For non-refundable tickets, Air France may not offer a refund but may provide a credit or voucher for future travel.

Air France’s ticket cancellation policy grants you a refund in case they cancel your flight. If they propose an alternative flight, you have two options: you can accept the alternative flight without any additional charges, or you can choose to receive a refund. In either case, the decision is entirely up to you based on your preferences and convenience.

If Air France cancels your flight, you are entitled to rebooking on an alternative flight or a full refund. Additionally, you may receive compensation depending on the circumstances and notice period. Contact Air France customer service for assistance and further information regarding your specific situation.

Here’s a breakdown: Air France’s cancellation fees are determined by the type of ticket you purchased and the fare conditions associated with that ticket.

Light and Standard Fares: These tickets are non-refundable, meaning you won’t get a refund if you cancel.

Flex Fares (Flexible Tickets):These tickets are refundable, so you can receive a refund if you cancel.

Regarding cancellation fees:

You can check the exact cancellation fee applicable to your ticket by viewing My Bookings before proceeding with the cancellation.

Air France has a comprehensive refund policy that covers various scenarios.

24-Hour Refund Policy: If you book a ticket to or from the United States directly through Air France at least 7 days before departure, you can cancel within 24 hours and receive a full refund, regardless of the ticket type.

Here’s an explanation of the conditions under which you can get a full refund from Air France:

These conditions ensure that passengers are fairly compensated in situations where Air France’s actions or circumstances beyond the passenger’s control lead to inconvenience or changes in travel plans.

This policy ensures that passengers have options for refunds in various situations, from cancellations to flight delays or denied boarding.

To get a refund from Air France, follow these steps:

1. Visit Official Website or App: Go to the Air France official website or use their app.
2. Log in: Sign in to your account.
3. Access “Manage Booking”: Look for the “Manage Booking” section.
4. Find “Refund”: Search for the “Refund” option within “Manage Booking.”
5. Follow Instructions: Follow the instructions provided for requesting a refund.
6. Enter Details: Fill in your ticket’s confirmation number and the passenger’s details.
7. Upload Documents: If you are cancelling a non-refundable ticket type, you may need to upload relevant documents.
8. Confirmation: After filling in the required information and uploading any necessary documents, press the “confirm” button to complete the refund procedure.

Your Air France travel voucher is a credit voucher that you receive by email after requesting a refund. It’s valid for one year and cannot be transferred to another person. Here’s how you can use it:

1. After requesting a refund, you’ll receive the travel voucher via email.
2. The voucher is valid for one year and can be used to purchase new tickets or extra options on Air France, KLM, Virgin Atlantic, or Delta Air Lines. You can use up to three vouchers at a time to buy a ticket.
3. If the value of your new ticket is less than the value of your travel voucher, the remaining balance will be converted into a new travel voucher with the same one-year validity.

Using the Voucher:

• Go to official website of Air France and log in to your account.
• Navigate to the section where you can view your vouchers.
• During the checkout process for a new ticket or extra options, there will be a field labelled “Discount code, voucher, or gift card.”
• Enter your voucher number.
• Click on “Apply,” and the value of your voucher will be deducted from the total amount due.
• If there’s any balance remaining after applying the voucher, you can pay it using other available payment options on the website.

This process ensures that you can conveniently use your travel voucher to offset the cost of new tickets or extras for future travel with Air France and its partner airlines.