Lufthansa Airlines Refund Policy

Lufthansa Airlines Refund Policy

Lufthansa Airlines commonly known as Deutsche Lufthansa AG, is the largest airline in Germany leading in Europe. Lufthansa Refund Policy offers flexible and convenient ways for passengers to receive refunds for canceled or unused tickets.

The passengers will get a full refund if they cancel the flight within 24 hours of booking or 7 days before the departure of the flight. Lufthansa Refund Policy provides a full refund if the flight is delayed more than 2 hours to 5 hours. All the refundable tickets are qualified for a ticket.

Unexpected incidents or medical emergencies, death of a person, the passengers have to submit the required documents like medical certificates, court summons papers, or any other proof then only they will be eligible to get a full refund.

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How to apply for a Lufthansa Refund Policy?

The passengers can claim their refund by following ways as follows :-

Lufthansa Refund Policy via online 

  • Visit Lufthansa’s official website at www.lufthansa.com.

  • Navigate to the bottom of the main page.

  • Click on the refund link under the customer service section.

  • Login or provide a passenger’s last name and PNR, along with other booking information.

  • Select the flight segment or ticket that you would like a refund for.

  • Fill out the ‘Refund Form’ and mention the reason for your refund.

  • Attach documents that are required, such as Health certificates.

  • Submit your request form

  • An email will be sent to you with confirmation

Lufthansa Refund Policy through Customer Care 

The passenger can directly call the given number +1-516-738-4422

Or

You can approach your travel agent in case you booked your ticket through a travel agency or third party. For more queries, you can contact customer care or visit the official website of Lufthansa anytime for detailed information.

Frequently Asked Questions

Yes, Lufthansa offers refunds for eligible flight cancellations. The amount refunded depends on the fare conditions of your ticket.

To request a refund, you can contact Lufthansa customer service or manage your booking online through the Lufthansa website.

Refunds from Lufthansa are typically processed within 7-10 business days, but the exact timeframe may vary depending on the payment method used.

Lufthansa may charge a fee for processing a refund, depending on the fare conditions of your ticket. Be sure to check the terms and conditions when requesting a refund.

If Lufthansa cancels your flight, you are entitled to a full refund of the ticket price or the option to rebook for a later date without any additional charges.

If you miss your Lufthansa flight, you may not be eligible for a refund. However, you can contact Lufthansa customer service to discuss your options.

Lufthansa’s refund policy may have exceptions for certain fare types or special circumstances. It is recommended to review the terms and conditions of your ticket before requesting a refund.

Yes, Lufthansa offers the option to change your flight booking instead of requesting a refund. Additional charges may apply depending on the fare conditions.

If you have not received your refund from Lufthansa within the expected timeframe, you should contact Lufthansa customer service for assistance.

The refund process for Lufthansa flights booked through a third-party website may vary. It is recommended to contact the third-party provider for more information on their refund policies.

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